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Interakt by Jio Haptik
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Interakt by Jio Haptik

A commerce platform that powers sales and support journeys across WhatsApp and Instagram, turning conversations into revenue. With in-chat storefronts, checkout flows, a shared inbox with unlimited agents, automations, chatbots, AI agents, and seamless integrations, we have it all! As a Premier Meta Solution Provider, we deliver best-in-class support and drive measurable revenue by converting ad and web traffic into WhatsApp sales.

3.7 / 5
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Overview

A commerce platform that powers sales and support journeys across WhatsApp and Instagram, turning conversations into revenue. With in-chat storefronts, checkout flows, a shared inbox with unlimited agents, automations, chatbots, AI agents, and seamless integrations, we have it all! As a Premier Meta Solution Provider, we deliver best-in-class support and drive measurable revenue by converting ad and web traffic into WhatsApp sales.

Our review

Earn ~30% for the lifetime of the customer's contract (Avg ACV $4000/yr)
Pros
  • • In-chat storefronts and checkout reduce friction — customers buy without leaving WhatsApp
  • • Unlimited agents in shared inbox scales support without per-seat licensing costs
  • • Premier Meta Solution Provider status ensures deep WhatsApp and Instagram integration
  • • AI agents and automations handle repetitive inquiries, freeing human agents for complex issues
  • • Shopify and Salesforce integrations connect to existing e-commerce and CRM workflows
Cons
  • • Limited to WhatsApp and Instagram — excludes customers on other messaging platforms
  • • Requires WhatsApp Business Account approval, which can delay or restrict onboarding
  • • Pricing not transparent on website — must contact sales for quotes
  • • Complex setup and configuration needed for full automation and AI agent functionality
  • • Best suited for e-commerce; less relevant for B2B or service-only businesses